Distributor Information | |
1. | Distributor Performance: Escort appliance trucks are sold only through authorized distributors. As the line is offered on a non-exclusive basis to firms who regularly deal in this type of equipment, it is expected that a Stevens distributor will stock, display, demonstrate and promote the line with potential customers. |
2. | F.O.B.: All prices are F.O.B. Augusta, Georgia. |
3. | Terms: Terms are 1/2% cash - 10 days, net 30 days on approved credit. A service charge of 1 1/2% per month (an annual rate of 18%) will be charged on the unpaid balance on accounts not paid within 30 days. Shipments will not be made to distributors whose accounts are past due. |
4. | Shipment Shortage or Damage in Transit: It is the responsibility of the distributor to inspect the shipment and make appropriate notations on the freight bills at the time of delivery. If "short" shipments or Stevens products are damaged in transit by the carrier, it is the responsibility of the distributor to initiate all claims with the carrier and follow up until satisfactory settlement is reached. |
5. | Returned
Merchandise: Authorization must be obtained from the office in
Augusta, Georgia before any returned merchandise will be accepted.
Return-merchandise requests must give a full and detailed list of such merchandise, including its condition, date of purchase and reasons for the requested return. All authorized returns must be prepaid to the Augusta, Georgia factory. When a distributor feels he has defective equipment (products manufactured by Stevens), an authorization number to return the merchandise for inspection must first be obtained from the Stevens factory. If such products are found defective, full credit will be issued or the item repaired at the discretion of the manufacturer, and returned to the distributor. |
6. | Restocking Charges: A 10% restocking charge will be made on all trucks or parts returned to us in new or unused condition after authorization from Stevens has been obtained. When Stevens Appliance Truck Company ships merchandise in error, the company will take full responsibility by waiving restocking charges and shipping costs both ways. |
7. | Limited Warranty: The products illustrated in this catalog carry a one-year limited warranty against defective material and workmanship. As with any equipment, normal maintenance is required. Caution should be used when moving any load on any model Escort Truck or any hand truck. |
8. | Dealer Application Form: Click here for the SATC Distributor Application Form to become a vital part of our growing organization. |